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INSIGHT_E publication

Published Feb 20, 2017

Measures to protect vulnerable consumers in the energy sector

Energy is central to driving not only productivity in the broader economy, but has a fundamental role for enabling minimum living standards in the residential sector through the energy services provided. These energy services are crucial to ensure warm homes, provide water supply and cooking, lighting, refrigeration and the operation of other electrical appliances. However, households across the EU are increasingly struggling to meet their basic energy needs due to energy prices increasing faster than household budgets, poorly insulated buildings and inefficient household appliances leading to higher energy bills. The objective of this report was to appraise measures associated with ensuring vulnerable consumers are able to afford and maintain a connection to electricity and gas with a particular view of supporting the European Commission’s directorate of Internal Energy Market in assessing which legislative support can be provided across the European Union in the revision of the electricity and gas Directives of the Third Energy Package.